Zero pressure during the negotiation process and the time my wife and I spent at the dealership completing our purchase was minimal. They definitely treated us like our time was valuable! Our salesman called the next day to check that we didn’t have any additional questions or issues. Overall, one of the best experiences we have had buying a new car.

I walked up to the Service Desk to make an appointment for an oil change and tire rotation...fully expecting to be booked a couple weeks out...Wala!!! Before I knew it I was sitting in the customer lounge waiting for my Gladiator to be finished...amazing. To make it even better the truck is almost two years old and I haven't had to pay anything out of pocket yet! (Service was included in the sale price) Good Service, Good Place...Good people!

Bought my FIRST new car at the old Cochran Pontiac in Monroeville, PA back in 1976. It left a bad taste in my mouth at the time with all that occurred. In my case it was high pressure and lasted 6-8 hours as I recall! Then driving it home after dark and finding a crack in the bumper the next morning NOT caused by me was even more grief. Cochran offered to 'fix" it at no charge, but I thought I deserved a new bumper on a NEW car with now less than 40 miles on it. Wasn't happening, so I reluctantly let them fix it, Never was happy with the repair and NEVER went back for 46 years! My how things have changed... From start to finish I was treated with respect from the entire staff at Cochran Jeep in Natrona Heights. Starting with Internet Sales and Bryan Lichius. Bryan was great with returning my emails and assuring me the car was actually ON THE LOT. So many other dealers scam you to get you there and then not have the vehicle. Not these guys! Went to the dealership on Labor Day and met Salesperson Joshua Broehm. What a respectful young man. Seeing my wife and I both wearing masks due to my medical issues and the Covid problem, he immediately went and got one of his own and wore it throughout the process. Can't tell you enough how such a small gesture meant to us. Politics aside, there are still plenty of us that have reasons for being extra protective. Thanks Josh, I believe you're going to have a great lifelong career if you continue to respect and value your customer as you have definitely shown by your actions. The ENTIRE negotiating process was quick and painless. Totally unlike 46 years ago,when I'd rather taken "a stick in the eye" than another minute of haggling. Sales Manager Nick Miller got involved next when I wasn't happy with my trade offer. We had a pleasant conversation back and forth and the numbers were arranged more to my liking. I STILL wanted time to think it over as we all would like more for our trade and I don't typically make quick decisions. Nick did his best to sell me the car, but also respected my decision to think it over There was NO FUNNY BUSINESS on Cochran's end. None of the hold your keys, license, or owners card to keep you there for more pressure to buy. THIS IS THE WAY MOST OF US WANT TO BUY A CAR! Nick and Josh did not do this and is one of the MAIN reasons I bought at Cochran Jeep. It should be noted that I have two Jeep dealers MUCH closer to me within 6-12 miles of my home near Blairsville PA. Past experiences there, had left me not to even consider them for this car purchase. Guess you can say I do hold a grudge at times :). I went over the numbers and contacted Nick and Josh the next day, that I was ready to purchase the Jeep Cherokee. I had wanted some splash guards installed before picking it up. Despite not being in stock, Josh was able to get this accomplished. Even having the shop get them on in time. Now came the problems ON MY END.... Got the check from my Credit Union and we went to pick up our new Jeep. Marcus was great in Financing and was rushing to get us out in a timely manner, when he discovered my drivers license had expired by one day! TOTALLY MY FAULT...life gets in the way some times. So everyone on Cochran's end had done a great job and the delay was now MY FAULT! Went next day and got the license renewed. Back to Cochran Jeep and got our new Cherokee. Thanks to all the staff for my mistake and understanding. I truly hope that upper management appreciates the quality of hardworking people they have working for them. I've even contacted Josh AFTER the sale for some help with the radio and he responded almost immediately! This kind of service is what brings people back! Cochran's "NEW" way of buying a car is a hit with me. Josh and Nick will be selling cars for a long time with their excellent customer service skills. Acknowledge their efforts and continue with this type of buying experience! I won't or can't wait ANOTHER 46 YEARS! :)

Terry was stellar in making our purchase of a new Jeep Gladiator a reality. Polite, knowledgeable, and understanding, he walked us through the buying process effortlessly and painlessly. This resultied in a smooth, seamless transaction my wife and I truly appreciated. Thanks, Terry and go #1 Cochran!

Excellent Sales Staff. Answered all of my questions. Would deal with them again. Highly recommend them. Easy to find and easy to get to from everywhere.

I recently purchased a car at Cochran and was really impressed by the friendliness of the staff and how knowledgeable they were about the vehicles I was looking at. I picked a 2012 Chevy Cruze and am so happy with my purchase, the car is exactly as they described it, it runs great and was clean inside and out when I picked it up. My sales associate James was extremely helpful and made the process as a first time car owner painless. I definitely recommend Cochran to anyone looking to purchase a car especially first timers like myself.

The sells person Terry Weston was very friendly and did not pressure you. He talked you through every thing you wanted to know. Every one was really friendly.I would recommend the dealer ship to any one.

Nico from #1 Cochran was great. Amazing service at the service department! He took care of my vehicle and provided 5 star service at every step!

Chris George is great to deal with. I had my Ram in for 60000 mile service. Flushed engine coolant, flushed brake lines and changed fluid in front and rear differentials. They even washed it and vacuumed the interior. Nice people to deal with and they won't rip you off.

My experience was great at #1 Cochran Ford. They had the exact vehicle I wanted, my sales rep was awesome and helped me every step of the way, and everything was done in a timely manner!

Everyone was awesome. We started the conversation about a new car with our favorite sales guy, Gabe (who sold us our Tucson at Cochran Hyundai South Hills). He and manager Eronn got us connected with Ken at the Ford dealership when we decided we wanted an Explorer. Ken made it easy to order exactly what we wanted. No haggle, no hassle. When we picked it up, Jason, Logan and Ellie were all super helpful. We love the car and the service can’t be beaten.

Justin Taylor @ #1 Cochran in Natrona Heights made our purchase experience one that was exceptional and informative from start to finish. Upon arriving at dealership, Justin made himself available to us. We test drove 2 vehicles and chose the second, a Chrysler 300. He answered all of our questions thoroughly. We were happy with the timeframe it took from beginning to end. Will definitely recommend #1 Cochran and Justin to family and friends.

My experience with this dealership was great from start to finish. The salesman was very helpful with every little question I had and made sure I was happy with my experience.

I just bought a 2014 jeep. I financed my jeep through my credit union and had zero issues. It went very smooth. The jeep had a few issues, but the dealership made sure everything good before taking it home. I had good experience with the saleman. The customer are treated good. They treat the customer very fairly and make sure they are taken care of. I would definitely recommend going to #1 Cochran!

Service department work missed pickup time deadline but the team went 100% over the needful to correct the error. They went miles beyond to correct this I will be goin gback for more work in teh future.

Not necessarily a review of CCJDR, but of a salesman from there. Tim Simendinger was great again! 3rd purchase from him in the last 4 years. He was great in helping me out of a car into a Ford. He worked with myself and Ken Greene to help me get the best deal on my Maverick order. This will be my first car to not have Nick Miller, my first sales guy, not involved. Glad to still be a part of Cochran.

Best experience I have had to date.Went above my expectations, service was through, and completed as expected, facility was clean and orderly, and treated me professionally. thought full and even curtious to my grandson. WELL DONE!!!!!

Had a recall performed on my car. Michael in service was very helpful getting the work done and answering my questions. I have both of my cars serviced here and will continue to do so.

Great experience. Everyone from Service Reception to Sales to Financing was top notch. They took care of me and most importantly they took care of my car. Inspection and oil change were done quick, and Sales and Financing were lightning fast with the paperwork. I would recommend the team at #1 Cochran for all your automobile need!

I needed an oil change and didn't have much time. I was initially told that it would take 45 minutes to an hour. I explained that I needed it done as quickly as possible because I had to pick up my wife from her doctor's appointment. They took it right in and I was out of there in 30 minutes. They even vacuumed the interior. Bunch of nice guys in the service department. Also, the new waiting room is clean and comfortable. 👍

Justin went out of his way to be helpful. He even had a jeep driven in from Johnstown over an hour away so I didn’t have to wait for one to come in. Would highly recommend Justin Taylor and Cochran Jeep

Had my Ford Ranger serviced at Cochran in Natrona Heights. They did a great job and did it quickly. The people were easy to deal with and friendly. The waiting area was comfortable and the people were nicely spaced. I would recommend this facility to anyone.

This is my 3rd Jeep. I have leased them all and have always taken them back to the dealer for service. Their service department was great! They got me in quickly and I was done about 15 minutes sooner than what I had been quoted. They were excellent in updating me on the progress of my car and were very friendly and courteous. This is my first Jeep I have bought from Cochran, and I plan on returning!

Called ahead to see if vehicle was still available. When arriving at dealership it was ready for our test ride. Terry Weston, our salesman went over a few things before leaving lot. Upon return Terry greeted us and started paperwork which went very smoothly. Terry's time and patience with us went above and beyond any other salesman I have ever dealt with. Terry set up my phone with app and to be able to get phone calls with a touch of a button. Terry explained everything in detail for inside operation of jeep. If #1 Cochran has a salesman of the year Terry falls into that category.

I can see why Cochran is #1. I recently moved to the area and this was my first visit to the dealership. Everyone at the dealership made me feel welcomed. They made me feel like they valued my business. My repair was performed quickly and the charges were reasonable. My initial contact, Mr. Jackson, handled my write up professionally and timely. My service advisor, Mr. Chambers, consulted with me on the repairs and possible solutions as well as the progress of my repairs. He gave me a confident feeling that the care of my vehicle mattered. He is also working on my behalf to resolve a recall issue with Ford Motor Company. #1 Cochran is my new dealer of choice.