I called and made a prompt appointment. The staff who dealt with me was excellent. Best experience

Aside from Lyndsay no one in Service answers their phone or returns a voicemail call. i shouldn’t need to drive to the dealership to schedule a Service appt.

Terrible communication didn’t even deal with the issues that I had with my truck

Excellent service. Everyone is professional, patient, and kind. Go above and beyond to answer questions and make you feel welcome. Highly recommend!

We bought an expedition last year from another dealer however it has been to the one in natrona heights for MULTIPLE issues! Everytime it’s there it takes a few visits to get the problem fixed. Extremely frustrating!! The people there are nice but my goodness… cam shaft last year took a few times before it was fixed bc it wouldn’t make the noice while it was there, even though I had it on video :/. Then the back up camera went not long after and again, kept telling me it was fine until finally someone caught it and they replaced it. Now we are on the transmission… had it there last week for a clunking when it shifts, I had to pay a deductible that I don’t agree with… there are only 67000 miles on this and there shouldn’t be transmission issues!!! they did some repair to the transmission and we are now on our way out of town for the weekend and it’s still doing the clunking… almost seems to be worse! I’ll have to call tomorrow bc they are closed. But here we go again… nothing gets fixed the 1st time and we are leaving for vacation in a week!

Very informative workers and polite too. Presentation and cleanliness of operation is well maintained. I will recommend you to others !!!! 👍🏻😎

Justin Taylor was very helpful in getting the vehicle I wanted delivered to his location. He made the buying process very easy.

Very helpful and pleasant to deal with Always responsive to our requests and questions as soon as we initiated them

The service department especially cameron was excellent. He had taken care of any problems that occurred.

Attention and personal service were appreciated Thank you to Justin and all the team for their work

Great experience clean shop helpful the salesman was payshant and a gentleman at his job will shop there again

Great people who always take time to explain the work being done and very competitive prices

Great people to deal with. Servicemen seem to have pride in their jobs, and the video of job being performed is a nice touch

Super helpful staff with a “safety first “ approach. They offered the valet service, which was much appreciated.

Unfair inspections. I asked for clarification on the failure and never heard back, until I answered a survey. Got a call back from someone trying to guilt trip me into revising the survey, saying that they pay their employees partially based on the survey results. Not sure what i have to do with your unfair system, so I refused to revise it and they told me to go find another shop. Will be reporting this incident to the state.