Easy drop off the night before and ready to roll by early next morning before I anticipated.

While it took longer than expected, they made sure to thoroughly test and ultimately fix my vehicle.

The staff when you walk in are very helpful. When you pull into the express garage these guys are helpful too. The service department keeps you updated on your vehicle.

It's crooked!!!!! I was told my part was covered and given a price for labor then later was told my part wouldn't be covered unless my mechanic handed over his original paper work for the part. Talk about a fast back track from what I was told by Camron Beattie service advisor at #1 Cochran Ford in natrona Heights PA. The place is a big joke

Very happy with all the process and the dealership ,salesperson and Manager went out of their way to get me the vehicle I wanted at a very reasonable price.

Good Service and good people to work with.. we were kept updated as the work progressed on our two cars.

Service department is very courteous and helpful. Appreciate the concise communication through the entire process

The service department was great . I talked to Kevin he was great and I can’t remember the person .

Excellent service. They were quick getting me in. They did a very nice job. Nice crew.

When service has your vehicle completed and they leave a message with a total, but the total is $700 higher when you show up to retrieve it and pay the bill, there is definitely a major problem. At this point I will not be going back to Cochran. The service personnel are very pleasant, however this doesn’t make it okay to add another $700 to the bill. I can’t even recall the excuse. I think it was, your warranty company didn’t cover the diagnosis. But you already stated that when you told me the final bill is $2800. To show up and actually be told the total is 3500 is a major major problem. Fool me once, shame on you, fool me twice, shame on me. needless to say, it will never happen again. And, yea I have a warranty. Warranty paid 2200 I was on the hook for 2800 as i was told…only to show up and be told ohh sorry, it’s 3500. Wow, just wow!

Outstanding service. Friendly and love the videos of the truck. Got everything done quickly and got a clean truck when they were finished.

My salesman Jim Smith is awsome!!!very nice guy and knowable a pleasure to work with!!

I like your service. I was taken back by the fact you charge the customer $3.47 for the plastic seat cover and paper floor mat. I don’t know how many other dealerships charge customers this way. Maybe it’s standard but I believe the dealership should take the high road and simply use the seat cover and floor mat and not charge the customer.

Tim the salesman was great and not pushy at all, same with the finance man.

Attentive, respectful, knowledgeable willing to work with me and explained each step in the process

Fast and efficient service. Advisor was courteous and helpful. Parts people were knowledgeable and friendly

The lug nuts on my right rear will were loose. Noticed the noise and pulled off the road at the BP and saw they were falling off. Hand tighten them and drove back up to the store. Thankfully sales was still open and gave me a loaner car. Obviously, this should not happen. Not too happy about it to say the least. If I had proceeded onto the four-lane highway, could’ve been disastrous

The service department provided me with great service, as usual. The video of my vehicle provided by the tech was very informative and is a great way to inform the vehicles condition. The service manager, Al Leasure, called me and went over the techs findings with me. Both were very knowledgeable and Al was really nice and personable.

Very professional and straightforward. Found us what we wanted and made a fair deal. James is very good salesperson.

They were very accommodating. They kept me updated on what was going on with my car. The staff was friendly and helpful.

Service was good. Keep me posted daily on what was going on with my truck.

Professional, timely…. Kept me updated. Not sure where display for what gear xmsn is in went ?

James Smith, Ken Green and Robert made buying my Maverick a great experience. James was very knowledgeable on the Ranger and Maverick. His knowledge helped me make my descion on purchasing my Maverick. Thank you Allegheny Valley cohran!

My wife and I recently purchased a vehicle and were very satisfied with the dealership. Everyone was helpful and friendly. We got a fair trade value and they were able to get us the exact vehicle we wanted. I would recommend this dealership.

They are very polite. I love the fact that they take appointments over walk-ins.